Frequently Asked Questions

Need help? Be sure to visit our help center for answers to your questions!

What is Caring Village?

Caring Village is a first-of-its kind online dashboard and mobile app that allows families to easily communicate, collaborate, and coordinate caregiving activities. 

Users can build an online village for their loved ones and invite family members, friends, neighbors, and professional caregivers to participate in their care.

The dashboard and complementary mobile app feature a wellness journal, a customizable calendar of events, sharable to do lists with reminders, secure in-app messaging, and caregiver preparedness checklists that make it easier, safer, and less stressful to care for an aging loved one.

Who is Caring Village For?

Caring Village is for both family and professional caregivers. Share caregiving responsibilities with a trusted circle of family members, friends, neighbors, and care professionals. Our goal at Caring Village is to ensure that you, or anyone else who wants to lend a hand, have the most comprehensive set of resources available to provide the best care for your loved one.

How Do I Create a Village?

To create a village, Sign Up with either your e-mail, Facebook, Google or Twitter account. Once you have done so, you will be walked through the process of creating your very own village.

How Much Does Caring Village Cost?

The Caring Village dashboard and companion mobile app are available absolutely free for consumers. If you're a business looking to use Caring Village for your patients or clients, please contact us


How Many Members Can I Invite to My Village?

Each village can have an unlimited number of members. It is free to join a village and there are no limits to the amount of villages you can be a part of.

What Can I Do With My Village?

Once created, your personalized village becomes the "Command Center" for all of your caregiving activities. Invite family, friends, neighbors, and care professionals to share in the responsibilities of caregiving. The dashboard and mobile app feature:

  • A Personalized Village: Share the care with others, no matter where they live.
  • A Wellness Journal: Keep your village updated or check in on the day-to-day status of your loved one
  • A Customizable Calendar: Coordinate schedules and avoid missed appointments
  • Shareable To Do Lists: Distribute responsibilities and request volunteers
  • Secure Messaging: Communicate quickly and effectively with village members
  • Preparedness Checklists: Prepare for the unexpected of tomorrow
Is My Village Secure?

Your data is safe and secure with Caring Village. All data stored is fully encrypted and secured through role-based access. Information shared within your village will only be visible to other members of that village.

We take your personal information security very seriously, which is why we created Caring Village from the ground up to protect your data.

Can I Create/Join More Than One Village?

We welcome everyone to create and/or join as many villages needed to care for their loved ones.

Once you are in the dashboard, click on "Select Another Village" in the menu and then click on "My Villages". From here, you can view all of your villages, join an existing village, view pending invitations for other villages and create a new village.

How Do I Download the Mobile App?

You can download the Caring Village mobile app by visiting the App Store or Google Play.

For more info, check out our Mobile App page.

Ready to get started? Create a village for your loved one today!